Fidelis Design

5 ways to never to miss calls with 0845 number

With so competition, a company cannot afford to miss phone calls as losing calls means missing out on business or sales. Missing calls really frustrates customers, which could be loss for a company. In order to maintain its customer base, a company always needs to keep of good image of itself on its customer. Thus many companies are turning to 0845 numbers to enable them to answer more calls and ensure that they never lets you miss a call from your customer.

Here are 5 ways 0800 numbers can miss customer calls:

1. Calls to 0800 uk numbers can be re-routed to alternative landlines/mobiles instantly. This is particularly useful for out of hours calls or in an emergency, such as landline failure. Some 0845 number suppliers actually enable you to do this online at the touch of a button or over the phone.

2. 0845 numbers can be combined with a Voicemail to Email service. This allows companies to have all their voicemails sent to a nominated email address of their choice. This means that all important messages can be responded to rapidly and they can easily be forwarded to the appropriate person or department to deal with.

3. At time when a customer calls you and you are not at the premises, then after few rings call will automatically be routed to the next phone line in your hunt group list. A hunt group automatically search and diverts calls from a busy line and to a free line from amongst a group of extensions. Each extension will be tried until a free extension is connected. In this way, there is someone there to receive customer’s call.

4. With the help of mobile 0845 routing, when a company misses the calls on the landline, they can be routed directly the mobile. This will give you the flexibility to attend the calls from your customers, even if you not in the office premises.

5. If a business moves premises or relocates, 0845 numbers can easily move it. This avoids the need to change telephone numbers, office stationery, letterheads etc .and avoids confusing customers.

How 0844 numbers save costs for startups?

Having a 0844 number for a startup provides you with number of benefits while at the same time saving you a lot of money. How? Let us count the ways:

Low calling charges any time:
The subscribers of 0844 number are not charged anything for receiving the calls. In fact they earn money as they receive the call. The calling charges on 0844 numbers i.e. if some one calls an 0844 number, he/she will be charged a flat fee of 5 pence per minute + VAT. While you don’t pay for the calls you receive.

No setup Fee to Landline:
There are no charges if you want the number to be mapped to your landline. Firstly you will need to pay for setting up a 0844 number which can be mapped, both to the Landline and Mobile phone.  In the case of mobile phones there are two packages available, the first one is free to setup but it charges a monthly fee of £14.99 while the other one charges £9.99 for setup and £7.99 as monthly fee.

Free Call Management Package:
This includes fax to email, voicemail, call forwarding, auto attend, welcome message etc; in the package.

With al these cost savings, they have little maintenance requirements and have an easy installation process with high speed connectivity. Knowing how much does telephone bills constitute of your total running cost, one can realize how helpful this could be for some one getting into a new business which is going to provide his business, beside these cost savings, a more professional look.

For more information on other non geographical numbers such as 0845 numbers and 0800 numbers please contact 08 Direct.